All Pulse reviews and mock inspections assess your service against the CQC or CIW inspection framework for services in England or Wales, covering every area across the key domains that regulators use to judge the quality and safety of your service. This means the findings you receive are directly mapped to the standards that matter most — and that any areas of concern are identified in exactly the terms a regulator would raise them.

A Pulse mock inspection is a two-day onsite process, giving us the time and depth needed to assess your service thoroughly across all relevant framework domains — not a surface-level snapshot, but a proper, sustained review that mirrors the approach a regulator would take.

Following the inspection, you will receive a clear, detailed mock inspection report setting out findings against the relevant framework, with specific recommendations for improvement presented in a way that your team can act on immediately. A dedicated feedback call is included to walk through the findings together and answer questions — so nothing is left unclear. Where ongoing support would be beneficial, follow-up action plan reviews are available to track progress, embed improvements, and provide the continued independent oversight that gives your leadership team and board lasting confidence.

✓ Two days onsite — a thorough, sustained review across all framework domains

✓ Clear, detailed mock inspection report with findings and recommendations

✓ Dedicated feedback call to discuss findings and agree priorities

✓ Optional follow-up action plan reviews to track progress and sustain improvement